or "getting in line," the more usual expression over here.
Urgent need for DMV visit. Appointments not available for two months, and non-appointment lines infamously long. What to do?
On checking website for hours, find that, while most offices open at 8 AM, there's a few that open at 7. And one is down in the San Jose industrial warehouse district, between the zoo and the county fairgrounds.
So I go there and arrive at 6:15 AM. There are 14 people already lined up. This turns out to be not too many, though the line soon becomes much longer. I spend 45 minutes reading, and then am in and have completed my business by 7:35.
It's the recent move to TSA-compliant ID (which they call "Real ID" as if others weren't real) that's causing the backups. At the DMV, you visit first a front desk, which is where they give you the customer number that you then wait to be called for being helped at one of the windows where your business will really be done.
But just to get everything ready so you don't waste time at the windows, it's at the front desk that they go through and make sure you have all the documentation necessary, line it up, and put a paper clip around it. This, as you can imagine, takes time, and makes the front desk line build up dramatically.
While you were still in the outside line, clerks went down giving out copies of the list of acceptable documents. It looks like this (PDF). Many of the people around me look as if they've never seen it before. I have; I copied it from the web site. In fact everything they say is news to some people but I already had it from the web site. It's an informative website.
What I wasn't sure was whether some of my old original documents would satisfy the 21st century sense of security. My original birth certificate - this is the same negative photostat copy my parents were given when it was filed a month after I was born, and which they solemnly handed over to me at a tender age - states authoritatively, in the frame section around the photostat, that it is only certified if it has the official seal affixed. The official seal was affixed in the form of a rubber stamp with blue ink. That piece of 1950s security, relievingly, turns out to be good enough.